Why would Ebay take away all your listings, all my hard work hours/months of advertising with them?

[emporium7]

Dear EBAY/ALL

Most of my ebay listings were taken away after 90 days.  Why did I not get an email from them as they say they would if no access has made.  They also said my listings are gone for good. How disgusting and loss of business.  I did not know or was made aware of this and there was not courtesy prompt email either.  Why would ebay do this.  Has anyone else had this.

I am disgusted by the no help or just do not care attitude.  My hard work of putting hours/days/months of data for each item is just gone and nothing to go by.  Ebay lost me business and for other items because of small details.  Wow sad and put off by them really.

I was told by family that items are archived compressed and then can be retrieved if they can be bothered.  But they cant for me.

[1902elder]

The advice from your family is incorrect, after 90 days listings disappear and you will now need to start from scratch. If I am not ging to be selling for an extended period, I relist after about 6 weeks and then immediately end them, which means they will again be available for 60 or 90 days.

You cannot expect Ebay to store for longer when there is no guarantee the items will ever be relisted.

[roger_roger_over_and_nowt]

Private sellers do not lose business.

The items removed after 90 days is normal,Ebay don't give out alerts about things like that as they don't need to.

The information stating how long unsold items remain available is mentioned on the help pages along with many many other handy snippets of info about every topic going..

[john1297576]

It is really up to sellers to find out this sort of thing, we do not need to rely on ebay for such basic things. It is only on the seller hub that items are available for 90 days, on the Classic pages it is only 60 days.

[emporium7]

I would appreciate some sort of answer that can help me to rectify my lost data by Ebay. Its not up to Ebay as and when they feel like it. They can archive things and then if they had any thought bring your items back as there is proof that they did this for someone else. Has anyone else got a more productive answer please. How to make a complaint to sellers as I have several times write to the CEO to get a simple email to send to us sellers so that we are not wasting our time putting things on to then take them away. What type of business is that. Its like theft from a shop. Oh well hope there is someone with some sort of helpful answer?