Why can't you leave negative feedback for buyers / bidders that don't pay for their item(s)?!

Why can't you leave negative feedback for buyers who didn't pay for their item(s)?!

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Answers (5)

Answers (5)

Every buyer has 100% feedback because a seller cannot leave a true factual feedback rating and comment.

 

We are told non payers get a strike on there account but no proof has ever been given that this actually happens. 

 

So why bother with a unfair, biased, censored system at all. 

"We are told non payers get a strike on there account but no proof has ever been given that this actually happens" Haven't you got a block in place to block buyers with 2 or more unpaid strikes. I always look every now and then at the activity and see many bids blocked for "too many unpaid strikes". That is good enough proof that it works and works well.

 

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The ability to leave negative feedback for non-payers would be completely useless - think about it for a moment, and you'll realise why! 

 

Many years ago, it was indeed possible. But apart from being totally useless to sellers, many sellers threatened buyers with it, in order to stop their buyers leaving negs for them. That caused distorted sellers' feedback, naturally, making poor sellers look good, so served no helpful purpose to prospective buyers either.  So it had to go.

 

Ebay replaced it with the excellent Unpaid Item process, which gives a non-payer a damaging Unpaid Item strike on their account. One UI strike won't hurt a buyer, but another will prevent him from bidding or buying from all the sensible sellers who have their Buyer Requirements (in Account...Site Preferences) set to block those with 2+ Unpaid Item strikes in 12 months. You also have the ability to add a non-payers' Ebay ID to your Blocked Bidders List.

 

So, Ebay has excellent tools in place to deal with non-payers, ones which (unlike negative feedback for buyers) actually work. All sellers have to do is use them.

 

@creole58 

eBay put a stop to sellers being able to leave neutral or negative feedback for buyers over a decade ago, as some sellers were using it in a retaliatory manner - ie:  "If you leave me negative feedback then I'll leave negative feedback for you."  Therefore, due to the actions of a minority of sellers who were abusing the system, eBay removed all sellers' rights to leave neutral or negative feedback for buyers.  As a result of that the feedback system has now become extremely one-sided and to some extent very misleading - one-sided because buyers can leave positive, neutral or negative feedback for a seller but the seller can only leave a buyer positive feedback or nothing at all, and very misleading because the feedback system does not provide sellers with any means whatsoever of being able to identify buyers who are, in reality, the kind of buyers who really ought to be on any seller's Blocked Bidders List, especially as buyers who have never sold on eBay can only ever have a 100% positive feedback score, thus creating the illusion that they're excellent buyers to do business with, when in reality it may well be the case that the buyer in question is an absolute nightmare to deal with, which unfortunately sellers will have no way of knowing until it is too late and they are actually in a transaction with a problematic buyer.

 

At the end of the day if you've got a non-paying bidder just open an Unpaid Item Dispute and close it at the first chance that eBay give you if the buyer still hasn't paid for the item.  That way the buyer's account will be hit with an Unpaid Item Strike - if a buyer picks up two or more Unpaid Item Strikes within a twelve month period then the non-paying bidder will find it very difficult to buy goods on eBay until the strikes expire, as most sellers have their Selling Preferences set up to automatically block buyers with a history of two or more Unpaid Item Strikes during the past twelve months so as to minimise the risk of a non-paying buyer purchasing their items.

plpmr
Experienced Mentor

because eBay stopped it well over 10 years ago - you open an unpaid case and that harms the buyer more than bad feedback -

 

https://resolutioncentre.ebay.co.uk/