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Who pays return postage
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19-01-2021 7:22 PM
Hi - wondered if you can help me - I am private seller been here 15 years plus .... someone has bought a throw - on the listing there wasn't any measurement she emailed me privately and I gave the approx measurements they are out by a couple of inches she wants to return as I think she has changed her mind - why do I have to pay the postage ?
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19-01-2021
7:26 PM
you misdescribed the item
a couple of inches can make a lot of difference to whether an item can be used for the purpose intended or not
if they open a not as described case you will have to pay the return postage costs
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