Toaster

[pip1574]

I purchased a new toaste. I 

 Left feed back NICE. On closer inspection found crumbs in the bottom contacted him he said sorry and would reimbursed  me £10.00. Since then nothing heard. Disabled that's why I buy off Ebay.  Can't  get out to send it back. ! Wish I could reverse  feedback. What's to do.

[john1297576]

Your only option isto open a Not As Described Case,seller has to supply a return label and on return you get a full refund.

Is there not someone who could post for you?

It is not good enough that a used item is sold as new, and as you have left feedback, seller can just ignore you. Making the seller pay for return postage (and they also still pay paypal fees) is the only way to teach them to improve their selling.

Seller is an unregistered Business Seller, so if you wanted to you could report the poor service to Trading Standards.

[*knight-rider*]

if you can`t get to the post office to return the item, or there`s nobody else who could do it for you, there is another option, but you`ll have to pay if the seller won`t cover it. Use a courier like Hermes or Yodel and you can have them collect the item from you and deliver it. A toaster may only cost around £3-5, so if your happy to swallow that small loss, it may be an option.