SELLER PROTECTION AND FRAUD BUYER

[Anonymous]

THE SELLER PROTECTION SCAM AND FRAUD BUYER 

I am sure all seller are fully aware that eBay has no such a thing called seller protection even so they claim it does exist, 

anyway my reason for written this question or blog is to create awareness and share with other seller the user name of fraud buyer.

This fraud buyer purchase a £1150 9ct solid gold Rolex Tudor watch from myself and a few days later claim the watch isn't working which obviously not true as the watch was in perfect condition and never has any issue, even I have accepted return and when the watch return it was in full working order but with several damage around the case and on the strap, a contact was made with eBay along with pictures of the damage caused to my rolex watch but with no action from eBay what so ever, a further point to mention is a direct email received from the buyer to my email address, where did the buyer get this email? obviously from eBay as no any other way to get seller email address as far I am aware, however the email with insulting message and claim the watch was over priced and that's why they return it, even if this is the case why they damaged the watch ? on one of ebay reply to my appeal, eBay claim I had 3023 feedback and had 44 return and called me Ian, obviously non of this information is true and I never has any previous issue wiith any buyer at all, the only explanation I have they may get mixed up with the buyer other seller account which means the fake buyer is in fact a seller and has another account in which they used to damage other seller reputation and items. 

I hope this information may help other seller to avoid the scam buyer who are supported by eBay fraud money back guarantee and the fake eBay seller protection policy which obviously does not exist 

FOLLOW UP AND RESPOND TO COMMENT 

I have created this post with one intention which creating a list if possible of such a fake buyers, if my post break eBay rules then eBay should never break it's own rules and share my email address with the buyer and should also remove they own fake seller protection policy as they never follow, I have no intention to keep selling on eBay and have removed all my listing already. good luck for other seller and be safe.

[caz0012]

I'm saddened to read of your experience. Considering the amount of money involved, i.e. your loss due to the apparent fraud, have you considered taking legal advice with a view to court action against the buyer?

eBay does seem to be a very rigged system. The evidence that you provided to eBay, but which they chose to ignore, would be looked upon very differently in court.

eBay has policies which seem to be geared towards encouraging buying at the expense of fair protection of sellers, and there are a wealth of complaints on the community section in evidence of this conclusion. On the other hand, under UK law both the seller and the buyer have rights and both can expect to be protected when they have been wronged against by unscrupulous counterparties. As a seller on eBay you are afforded no such protection by eBay itself and eBay's policies in fact may encourage the actions of fraudulent buyers because it is all too easy for them to 'get away with it'.

Good luck with whatever you chose to do. My personal hope would be to see a decline in eBay's dominance and the rise of more balanced platforms, where buyers and sellers are protected in equal measure.

[tsmgmd]

What a gem of a seller.

Not only do his conditions break every eBay rule they are totally illegal and he could face prosecution.

[plpmr]

sorry to have to say that you need to learn eBay rules and the law to protect yourself.

Your post here violates eBay rules and the law of the land.

And that's not even considering the false positive feedback you left.

[ruby*tuesday]

Your Listings break every rule in the Ebay Book plus another dozen which aren't.  As said you need to Edit out all that information Regarding another Member.