Rejecting a successful bid

Hello.  I listed an item for auction.  The auction ended, the item sold and payment was made.  I then received a message from someone who had tried to bid, but had a problem so was not successful.  They have offered a much, much, higher amount for the item.

 

Can I reject the original successful bid and accept the later offer?  And what would I say to the successful bidder?  After all, they bid according to the rules and surely are then entitled to have the item.

 

Please advise!

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Answers (4)

Answers (4)

tobiasd4
Experienced Mentor

Unless you want to get negative feedback & upset your buyer, then you have to honour the winning bid.

Some people will say anything to get you to sell to them.


@janeeh4468 wrote:

 

 

Can I reject the original successful bid and accept the later offer? 


No you can't.

 



After all, they bid according to the rules and surely are then entitled to have the item.

 

 


Correct, you have to go through with the sale.

 

I'm amazed that you're even considering this. Apart from the fact that such an action would be a breach Ebay rules, and would guarantee you deserved negative feedback and trashed ratings (and a possible permanent selling suspension), it would be illegal. The winning bidder could successfully sue you for breach of contract.

 

@janeeh4468 

Would you like it to be done to you?

 

Guaranteed you have answered your own question.