Hi You recently invoiced me for sales made that included an item that was not only not paid for.

[aldershotfootball]

Hi you have recently charged me for an item that the buyer renaged on a buyer ebay has suspended. The item in question is 283919920815 (Mitsubishi Truck). However you have invoiced me as if the transaction was completed. I tried several times to contact ebay, but your system is so wierd i couldn't speak to anyone. However if you re invoice me for the correct amount i am only too happy to pay what I owe.

Regards

John 

[pixiesen2012]

when you have a non payer you need to complete a non payment case to get your final value fees refunded and give them a non payment strike

http://pages.ebay.co.uk/help/sell/unpaid-items.html

then add the non payers ID to your blocked list

http://offer.ebay.co.uk/ws/eBayISAPI.dll?BidderBlockLogin

then set you bidder requirements to block bidders with two or more non payment strikes in the last 12 months

http://offer.ebay.co.uk/ws/eBayISAPI.dll?BuyerBlockPreferences

[aldershotfootball]

Hi just tried to follow your advice trouble is it says that page does not exist, so now what. Hope you can help because ebay are useless, and their site seems to be uncooperative. Cheers

[pixiesen2012]

go to the Resolution Centre and open a non payment case there,

you only have 30 days from the sale date to do this, so depending on when you sold the item you may be too late