Not receiving feedback

[tamoshanter]

How often do sellers experience apparently satisfied buyers simply declining/refusing to give feedback even after a polite request?

I've been selling (and buying) on and off for 10 years and find it shocking how often this happens. Apart from the giving and receiving of mutual feedback being central to ebay's success and ethos,

it is so frustrating not to know how one's item, delivery, comms etc have been received by the buyer. If you don't  know these things how can you/we improve?

Sorry for the rant but I had to get it off my chest somehow, although I suspect there is no magic solution. 

Any thoughts?

Thanks

Stuart

[john1297576]

It would appear that you leave feedback for buyers just because they have paid, You realise that there is then no incentive for the seller to leave feedback for you and that if they then turn into the buyer from hell you cannot change feedback.

Let buyer leave feedback, at least you know they have received their item and are happy, THEN leave for them. I have always done this and calulate that about 75% to 80% of buyers leave feedback.

We NEVER recommend a seller chasing buyers for feedback, they might remember some fault that they had not bothered with on receipt and either open a not As Described Case or leave Negative Feedback. Let sleeping dogs lie.

Feedback is voluntary in any case, and apart from giving some satisfaction to buyers and sellers in seeing the numbers rise is rather redundant now as all buyers have 100% records however bad they are.