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16-06-2020 12:46 PM
I have asked non payer to settle invoice but no reply or payment. Can I second offer to runner up in auction and how long do I have to wait to do this
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16-06-2020
1:25 PM
No, you cant, or you could end up with two buyers for the same item.
Plus, you'll have to pay Ebay two lots of selling fees, even if only one of the buyers pays (the selling fee is applied the second an auction is won or an item sold).
You must open an Unpaid Item case, and close as 'unpaid' after 4 full days to get the selling fee credited back to your Ebay account. That will also give the buyer a deserved Unpaid Item strike on their account. You'll then be free to safely relist.
Also, add the non-payers Ebay ID to your Blocked Bidders List so s/he can't mess you around again. And tighten up your Buyer Requirements (Account...Site Preferences), paying particular attention to the one which blocks buyers with 2+ Unpaid Item strikes in 12 months.
Finally, everything you need to know about selling on Ebay, including what to do when a buyer doesn't pay, is in the Seller Centre (link at foot of any page). You also have the Help pages with their integral search to refer to (links at top and foot of any page).
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