Negative feedback

[mondeoboxerblue]

I sold an autographed photo, that was clearly listed as 6 x 4 inch in size.

Buyer received photo and immediately left negative feedback, stating photo was too small.

I contacted Ebay and they said they will not remove the negative feedback.

I have to ask myself......What else am I meant to do !!

I go out of my way for buyers, so I don't receive negative feedback and then you get one idiot and Ebay sides with them.

Unbelieveable !

[tsmgmd]

It was not clearly listed as 6 x 4.

It was listed as roughly 6 x 4 so anything less than 6 x 4 makes it not as described.

This from one of your other listings. 

Roughly.....Nice 5  1/2   x  4   inch signed photo.

Does that mean it's roughly a nice picture?