Negative feedback.

[kevtom1]

Has anyone else had difficulty getting eBay to remove unfair negative feedback?

I sold an item which was new in the box but the box was less than perfect so I sold it as a used item. However, I thoroughly checked the item before listing it.  The buyer raised a refund request stating that the item had loose parts and did not work. I contacted the buyer to find out more information, who was extremely rude and uncooperative.  I kept in constant touch with eBay in regard to this.  I had the item back and surprise, surprise there was absolutely nothing wrong with it.  I raised a complaint against the buyer for misuse of eBay rules.  This buyer added negative feedback on me stating the item did not work and eBay will not remove it.  I have removed all of the items I had for sale and will neither use eBay to sell or buy on again.

[plpmr]

adding to john1297576 advice -

Although the neg is too old the false positive you left the buyer can still cause you serious problems.