My account has been restricted but the link in the email send me to an article on selling limits

I have received an email informing me my seller account has been restricted and I need to verify my information. But the link I am asked to use simply takes me to an article on selling limits and has nothing about verifying.

 

all my listings have been marked as unsold and I have no way of accessing them to relist them.

 

What am I supposed to do?

Accepted Solutions (1)

Accepted Solutions (1)

As a new business seller, you'll be enroled in Ebay's new Managed Payments system. As such, you won't be able to list anything for sale until your Ebay and bank accounts are successfully linked, and the names on both accounts are identical.  For full information on Managed Payments, and everything else you need to know about selling here, go to the Seller Centre (at the foot of any page, as well as on your seller hub).

 

If you continue to have problems after reading and implementing the information Ebay has supplied, use the Business Seller board in the Discussion forums.

 

Wishing you lots of luck and sales. 🙂

 

@gaco-58697 

Answers (1)

Answers (1)

I see your account is registered as a Business Account with a shop.

 

Have you completed all the information required to sell https://www.ebay.co.uk/help/selling/selling/start-selling-ebay?id=4081&st=12&pos=1&query=Start%20sel...

 

Also Business Sellers are now I think required to be in the Managed Payments System, so it is possible that you need to do something about that as well.

 

Emails sent out by the automated system frequently do not relate to what the problem is, I can only suggest you contact ebay to find out what they require.