30-08-2020 10:30 PM - edited 31-08-2020 4:27 PM
Tell me what to do if kits lack parts
should https://www.ebay.co.uk/p/6031289787?iid=383633762495 I return an item or should the seller send me missing items?
Open a casde in the Resolution Centre, link bottom of this page.
The case should be for Item not as described/parts missing.
Your seller should send you a prepaid tracked returns label if he wants the items back but
may decide to send you the missing parts instead.
He gets 8 days to respond and if he doesn't. you should escalate on day 9 for ebay to step in.They will either send you a label or refund you eithout you returning.