14-09-2020 8:43 AM
I have a buyer who made me an offer which I accepted. She denies ever having done so although it is now recorded as a sale. She says she was watching the auction but she never made an offer and doesn't want the item. What to do please.
Open an Unpaid Item Case after 2 days in the Resolution Centre. Close after 4 full days. Your Ebay Final Value Fees will be Credited back to your Seller Account. The Non Payer will receive a Non Payment Strike on their Account. Put them on your Blocked Bidders List.