I want to send a picture to a buyer. Failed through ebay . Where can I locate a buyers email address

[joybry210963]

Hello, thank you for your response. Item already sold, I just wanted the buyer to see the condition of the packed item before going through the hands of 2 couriers on a long journey
Have sent pic now
Cheers

[*****sonny***** · Accepted solution]

You won't be able to 'locate' a buyer's email address.

If your listing is still live, do not ask for their email address (or any other form of contact information) as this is a policy violation and could result in a suspension/ban. EBay may consider this an attempt as an off eBay deal. You can see the warning at the bottom of the box when you send or reply to messages. 

You can only exchange details once the item is sold.

I have sent pictures easily using my PC but understand it may be different with other formats.

[john1297576]

Easy enough to add pictures to messages using PC or laptop.

if item is still active you can also add a picture by editing the live listing even if there are bids extra pics. can be added up to the max. of 12.

[joybry210963]

All good, thank you for your response. Item already sold and going to Australia via 2 couriers and I just wanted to show the buyer how it left me Cheers