12-11-2020 6:57 PM
customer bought this item last week on wednesday hasnt paid,can i relist the item
,and what happen next
You can open unpaid case 2 days after sale end, close 4 days later, then relist.
If you relist before closing case, buyer may still pay.
Just to add that everything you need to know about selling on Ebay, including what to do when a buyer doesn't pay, is in the Seller Centre (link at foot of any page). You also have the Help pages with their integral search to refer to (links at top and foot of any page). 🙂
when you have a non payer you need to complete a non payment case to get your final value fees refunded and give them a non payment strike
http://pages.ebay.co.uk/help/sell/unpaid-items.html
then add the non payers ID to your blocked list
http://offer.ebay.co.uk/ws/eBayISAPI.dll?BidderBlockLogin
then set you bidder requirements to block bidders with two or more non payment strikes in the last 12 months
http://offer.ebay.co.uk/ws/eBayISAPI.dll?BuyerBlockPreferences
once the case is closed you can relist the item