Headlight purchase refund issues!!

[docas1900]

I contacted the seller and he said I should send the headlight back, I printed the label from ebay with the return address. I took it to Collect plus. And they said it's too big. I phoned parcel force to come collect, they collected and sent it back to him. 

He wasn't in to collect the parcel. Parcel force left a card to come collect it and he hasn't collected it.

He sent me a message through ebay with his home address that I should phone parcel force myself to send it back to his home address??? why I don't know. I can't do that?? That's weird no?

Now he hasn't collected it and obviously have no refund yet.

I've tried to call ebay but I can't get through because of the virus! 

Anyon else having issues getting through?

Any advice on what I should do now??

[vijorey]

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