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28-10-2020 2:40 PM
Hi everyone - need some help with a feedback issue. Been selling on here since 2003 with a perfect record. Last week I sold a camera and buyer rmessaged me saying she was happy but the charger did not work. I explained that I used it the day before sending and it was fine and that it is tricky. She said she wanted a new charger and out of pure kindness I offered to buy her one. Never heard from her again until she posted negative feedback. I have messaged her and asked her to remove it and also requested a feedback revision - however I have heard nothing and also I cannot find any way to speak to eBay about this. Any help greatly appreciated.
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28-10-2020
3:56 PM
Feedback appear to have been amended.
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