Feedback System

The feedback system on ebay is very bad and penalizing sellers.
Every month I have more than 100 feedbacks that my buyers don't send.
Did I send feedback to my buyers and what do I get in return? nothing.
Many of the buyers are direct competitors and resellers, so many are not interested in sending feedback, so that it is not known from whom they buy the items.
I suggested that ebay change the system and go to the example of what happens on "vinted.com".
When Vinted verifies that the item was delivered to the buyer, he has about 3-5 days to send feedback, if he does not, vinted sends positive automatic feedback to the seller, it was the fairest for allowing us sellers get more feedbacks.
What is your opinion?

View Entire Topic

Personally my own opinion on the matter is that eBay should just get shot of the feedback system in its entirety.  The reason I say this is because it is very heavily biased in favour of the buyer - buyers can leave sellers positive, neutral or negative feedback, whereas a seller is automatically banned from leaving a neutral or negative feedback comment for a buyer, even if it is a completely truthful reflection as to how the seller felt that the transaction went from his/her perspective.  Therefore, the seller only has two options - either leave the buyer positive feedback or shut up and keep quiet.  When presented with this scenario it's not surprising to see why many sellers choose not to leave feedback for buyers.

 

In addition to the above I also believe that some users tend to get too hung up on increasing their feedback scores, in some cases bordering on it having developed into an obsession.  It would also appear that some buyers have actually lost sight of the fact that the main objective is to ensure that they get the item that they wanted for a decent price without having any reason to have to open an eBay or PayPal case in relation to the transaction.  The end result is that these type of buyers often become very obsessed with sellers leaving them positive feedback so as to increase their feedback score, and can often become extremely cross in the event that the seller does not leave them feedback relating to the transaction.

 

At the end of the day feedback is just a number with a percentage score next to it reflecting the percentage of positive feedback recieved by that person, and if you take into consideration the fact that buyers who have never sold anything on eBay can only have a 100% positive feedback score this is actually misleading in relation to whether or not that individual is a trustworthy buyer who is a pleasure to do business with, or is actually the type of buyer that sellers really ought to add to their Blocked Bidders List.  Therefore, my own opinion is that eBay should scrap the feedback system in its entirety, and the sooner they get shot of it for good the better.