Ever since eBay changed the layout of "prepare your invoice" page I can't send an invoice etc

[polemanpete54]

Ever since the layout of "Prepare your invoice" page has changed I can't send an invoice or do combined postage, when I try to send it just says "we've looked everywhere, looks like this page is missing" any ideas, thanks

[john1297576]

Have you used "Send Payment details" from More Actions or Actions if using the seller hub. I assume you are using Managed Payments but I can't see why this should cause a problem.

As you are not a Registered Business Seller perhaps you are not using Managed Payments, if so I don't know what you are doing that has changed. Are you using the Seller Hub, nothing has changed there.

[polemanpete54]

Hi, I did use send payment details, I've contacted the eBay team now and they are looking into it, thanks for your help, regards Pete

Sent from my iPad