11-05-2020 5:01 PM
I sold two German Badges and posted them off by 1st class signed for mail. After 8 days they had not arrived and so I made full refund to the buyer. Later the same day, the badges were delivered and I have asked thje buyer to refund me the payment for the badges. Despite numerous requests and two pay pal invoices, he has refused to make any payment so in consequence, he now has the badges and a refunded payment. E bay have been no help. Any suggestions please.
E bay have been no help.
They won't be interested. It quite often happens that sellers refund a buyer, often because eBay requires them to, when an item hasn't arrived in time.
When it eventually does arrive, it's depressingly common for the buyer to keep both the item and the refund.
EBay does nothing to support the selller, even with postal tracking proof of delivery. EBay doesn't seem to care about sellers.