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Buyer asks to cancel the order and then left negative feedback saying i cancelled without warning
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13-07-2020 7:56 PM
I sold an auction on ebay and they asked to cancel the order. I thought okay sure enough, so i cancel it!
Next thing i know my seller score is down to 93% positive feedback and they left negative feedback saying i cancelled without warning! What should i do next?
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13-07-2020
8:21 PM
Go to Help & Contact and use the New Seller Help.
That buyer has a lot of feedback so should knowbetter. Did they pay? It may have been a trick to avoid an unpaid case, but you have message (I hope) which you can ask ebay to read. Buyer can't have it both ways.
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