"Best Offer" under this crazy new system

[whiteescargot]

I received a best offer of £13. If I accept, do I receive £13 and then the buyer pays their superfluous buyer protection fee on top, or is the amount I get £13 minus the buyer protection fee?

It does not say one way or the other on the offer page and I dont want to accept if its the latter.

[1956glyn]

I would have thought the BPF would be added to the £13 but i honestly do not know for sure.    The BPF is currently not being added to all items.

I think you should try and contact Ebay CS and ask them and hopefully they will give you the correct advice.

[tressygirl]

If you list your item for £13,  buyers will see the Buyer Protection added so it will show  on your listing as £14.27 for the buyer to pay

They pay the £14.27  and at eBay checkout they'll see the breakdown....  £13 to the seller £1.27 Buyer Protection fee.

You will receive the £13 for your listing,  and most probably a message from the buyer asking what this BP fee is for ?  🤔

@whiteescargot 

[goodibags]

What about OFFERS, which is what the OP was asking about? Are they inclusive of buyer fees or not?

And how can your contribution be marked as 'helpful' within 15 seconds when it completely ignores the question?

[*vyolla*]

Honestly, I don't think that anyone will know the answer to this one.

Really, we need to set up a fixed price with Best Offer added test listing in a category that will have the BPF added to the Buy It Now price, and then see what price the buyer sees when they type in a number, and what the seller sees their end.

That's the only way to get a definitive answer, in my opinion.

[goodibags]

Yes, I think a buyer and a seller are effectively talking 2 different languages. For example, when a seller 'offers' £6.25 the buyer should 'see' that as £7.25.

Conversely if a buyer is offering £7.25 the seller should 'see' only £6.25. We need the equivalent of a translator or automatic currency converter.

It's human nature to communicate and to barter. But it may be easier for Ebay to shelve the ability to make offers completely. At least in the short term.

[magpiecorner1 · Accepted solution]

Because it answers the question, which was 'do I receive £13?'

You offer will be £13, the buyer will receive an offer of £13 plus the buyer fee of £1.27.

If accepted, you will receive £13, the buyer will pay £1.27 in fees, and will see this as £13.0 plus £1.27 total £14.27

The issue is that the buyer isn't told it is a EBAY additional fee.

[goodibags]

No, it's the buyer making the offer.

Congratulations for also not bothering to read the original question. Does the £13 include the buyer fees or does it not? A buyer would prefer to think it does but the seller might conceivably disagree.

[whiteescargot]

Thankyou for the replies.

To confirm - I accepted the offer. I received £13. The buyer has paid £13 + ebays "buyers protection fee"

[goodibags]

That's good news. Offers ARE being converted after all.

[*vyolla*]

I wonder what the buyer sees though when they type in an offer of £13?

Does the number jump up to include the fee or is there a message underneath stating that a BPF will be added?

[goodibags]

It looks like the buyer's offer doesn't include the fees (and they're told they will be added).

I guess if it had done then their offer would have been a rounded amount (say £14) while the seller would have seen an odd amount maybe nearer to £12.67 or thereabouts?

[magpiecorner1]

I answered the question correctly, if you get an offer for £13.00 you will receive £13.00.

But I understand what you are getting at, and I think it's a great point.

For you to receive an offer of £13.00 logic suggests that the buyer would have to offer £14.27, as your BIN price of, and here I suggest only an example, £20 would be showing to her as £21.55.  Rounding up might change that slightly.

So, you would receive what you see as the offer and she would pay what she offered.  

There would be a slight change in percentages, but only a significant change if the offer was under £10.    By that I mean if you send an offer with a discount of 20%, the buyer would see a different discount amount, unless they see the offer with the buyer fee breakdown.

[goodibags]

Yes, I understand it. The clue was in the seller receiving an offer of £13 exactly.

If the buyer had made an offer that included the fee component (as a rounded number) it would almost certainly have appeared to the seller as an unusual amount with odd pennies at the end.

It's good to know at least this one thing is working.

[lucy_farmer]

'Does the number jump up to include the fee or is there a message underneath stating that a BPF will be added?'

I think it'll be the later.... or if the former, the increased number would have to have a very large and brightly-coloured box next to it expaining what has happened. (And in words of one syllable, or lots of buyers will run scared and go somewhere else because they've no idea what's going on...)

[wellingnorth]

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@goodibags wrote:

Yes, I think a buyer and a seller are effectively talking 2 different languages. For example, when a seller 'offers' £6.25 the buyer should 'see' that as £7.25.

Conversely if a buyer is offering £7.25 the seller should 'see' only £6.25. We need the equivalent of a translator or automatic currency converter.

It's human nature to communicate and to barter. But it may be easier for Ebay to shelve the ability to make offers completely. At least in the short term.

---

Where this is going to get confusing is when it's just messages between buyer and seller without ebay's best offer facility 'translating' the figures - for example if a buyer sends a seller a message and says will you take £20 you can imagine they think that includes any fees whereas the seller may not.

[department28]

eBay must be aware of all the ramifications & confusion this BPF is causing. Buyers won't like fees tacked on to the item price, & Sellers won't like having to allow for this fee, or explain what's going on with their prices.

I don't know why eBay couldn't have just stuck to a fair FVF system, with perhaps a random promo thrown in, now & again.

[goodibags]

That's true. I guess it may then fall on the seller to explain that a buyer offer of £20 will also have Ebay fees added on top once they enter that amount? Or the buyer will find out once they put in their offer, as per the original case above?

Alternatively the seller could send the offer for £20? 

It'll probably take several goes to get an amount that both buyer and seller are happy with. It's gonna be a learning experience for all. I review my prices regularly anyway so try to avoid them.

[johnwash1]

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@1956glyn wrote:

I would have thought the BPF would be added to the £13 but i honestly do not know for sure.    The BPF is currently not being added to all items.

I think you should try and contact Ebay CS and ask them and hopefully they will give you the correct advice.

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ROFLMAO.  Glyn, you're a lot more experienced than I am.  If that wasn't sarcasm it was a triumph of optimism over the reality that's so often reported in these forums.  Unless you restricted it to Dublin.

[billowness_books]

COUNTER-OFFERS.

I have received a low offer (say £4) for a book that I am selling (at £8) Following the conversation above, I am assuming that what I see as the offer is what I will get. [However what the buyer is entering is likely to be a higher figure which will include the buyers premium ( incidentally why could ebay not  make it simpler - either a fixed fee OR a %, not both? And what exactly is the need for it from the buyer’s - not EBay ‘s point of view?)]

So I now want to make a counter-offer (say £6). I assume what I put in is the actual amount I expect to get. AM I CORRECT IN THINKING THIS?
How can I be SURE that the buyer will see either a higher figure that has been changed to include the premium, or at least a statement that he/she will additionally have to pay a fee on top of my raw figure? I do not want to put in £6 and find I will end up with less.

Thanks