@medealady wrote:
From what I have read so far when Simple Delivery comes in you can opt out. Once it is 'mandatory' i.e. no blanket opt out you can still opt out but have to do so on every single listing and lose the 'benefits' of Simple Delivery. (thats tragic lol)
Simple Delivery has already been launched. As far as I am aware there is no blanket opt out, it has to be done on each listing for eligible items. When it becomes mandatory for eligible items then there won't be an opt out.
@medealady wrote:Ebay taking over delivery doesnt take into account the exclusions on compensation from various couriers or is ebay accepting compensation on all? Evri has a very long list some are below and basically negate most items sold by private sellers;
- Glass items or fragile items that contain glass parts
- Diamonds and other precious stones or antique items
- Laptops, computers and game consoles
- Lighting equipment such as vehicle lights and light bulbs
- Paintings, prints or canvases
- Musical instruments including their cases or suitcases when used as external packaging
- Ceramic or composite items of any description including without limitation mirrored items, crystal, ceramics, porcelain, plaster, marble, china, stone, slate, resin, granite, concrete (or any item containing these materials)
- Fossils, stones, marble, stoneware or any stone derivative
- Articles made largely or wholly of gold, silver or other precious metals
- Kitchen appliances such as white goods or electronic equipment with fragile/glass parts
So if ebay give you an Evri label for your china vase and Evri lob it over the fence will ebay refund for the breakage then realise they cannot recoup from Evri or will the business brought to Evri from ebay mean Evri have agreed to compensate ebay? Alternatively will the 'clever' ebay AI (stop laughing at the back) triage the type of item and select the appropriate courier?
According to the Terms & Conditions for Simple Delivery eBay is liable for all loss or damage in transit provided the items are deemed by eBay to be eligible for the service and they are packaged by the seller in accordance with the carrier's terms.
https://pages.ebay.co.uk/shipping/delivery/seller-terms/
12. Liability for Loss or Damage and Compensation.
You remain responsible for any loss or damage to your item until it has been scanned into the carrier’s network. Once your item has been scanned into the carrier’s network and providing you used the Simple Delivery label and are compliant with these Terms and eBay’s Policies, as well as the relevant Carrier Terms, your item will be covered for loss or damage during transit up to the sold item value on the eBay.co.uk site. This means you will retain your sales proceeds in relation to the item sent using the Simple Delivery label. The item will be in transit from the point it has been scanned into the carrier’s network until it has been marked as delivered by the carrier.
5. Eligibility.
a) Item Eligibility.
Not all listings on eBay.co.uk are eligible for the Services. eBay will determine which items are eligible for the Services. eBay reserves the right at any time, in its sole discretion, with or without notice to you, to alter or amend the eligibility requirements for the Services, including, but not limited to, limits on the number, type, category, and/or value of items and/or transactions.
8. Seller Responsibilities.
Upon eBay’s notification that your buyer has paid for an item, you must promptly drop off the item at a carrier drop off point or arrange collection of the item within your stated handling time. You must ensure you package your item in accordance with the guidance provided to you following the sale of your item, as well as in compliance with the guidance provided here and as per the relevant Carrier Terms. You must package all items in accordance with correct weight and dimension limits for the Simple Delivery label provided to you. If you fail to correctly package or securely attach the delivery label to your package, eBay and its third party carriers will have no liability to you, and your item may be subject to delays. eBay’s third party carriers may at their discretion, and in any manner they prefer, destroy or refuse to accept non-compliant items into their network. You must post all items contained in a single order in one package. You must only use the Simple Delivery label provided to you once per package.
@medealady wrote:Some Private Sellers have several accounts for different things or have several sellers in the family. Currently any sales can be collected or taken to one place for dispatch. With 'Simple' Delivery the destination hub may only be known at label stage and different hubs selected. Simples does not facilitate home pick up so an opt out MUST be available.
Collection is currently available with Royal Mail but not Evri.
