Unable to list genuine item because eBay has decided it thinks its counterfeit

We are trying to sell off some old stock from brands we no longer deal with and were attempting to list a box quantity of sample perfume vials from a brand called Acqua di Genova. These are all genuine items that we got directly from the manufacturer so we have no idea on what grounds eBay has decided these might be counterfeit.  Moreover these are 2ml sample sizes!! 

 

Does anyone have any idea what criteria might be incorrectly flagging these as a copyright violation or as counterfient when neither are the case?

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Unable to list genuine item because eBay has decided it thinks its counterfeit

It's in their cosmetics and perfume policy:

 

"Cosmetics and perfumes that aren't allowed include, but aren't limited to:

  • Cosmetic and perfume testers"
Give me ambiguity or give me something else.
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Unable to list genuine item because eBay has decided it thinks its counterfeit

This is eBay's answer to :

 

Why was my listing removed/hidden when similar listings are still active?


If your listing is removed or hidden by eBay, you may see similar listings still active on the site. This could be for a few reasons:

There may be differences between the two listings that aren't obvious
The other seller may be a rights owner or authorised retailer of the item
A participant in the VeRO Program may have asked us to remove your listing but hasn't requested the other listing be taken down. These types of removals are only done at the request of the VeRO participant, and aren't eBay's decision. Read more about the VeRO Program , there's a link at the bottom of most eBay pages.
Your listing was reported to us, but the other listing wasn't,

 

@carter_and_bond 

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Unable to list genuine item because eBay has decided it thinks its counterfeit

plpmr
Experienced Mentor

adding to the advice already given -

 

This can also happen when when a private seller tries to list stock of brand new items..

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