eBay

startrekker1701a · ‎25-02-2025

Just recently sold an item but the problem was the buyer was away on holiday and he wanted me to send it a week later when he got back. Of course in the good old Ebay days that wouldn't have been a problem as we got paid instantly. First of all it took him 2 days to pay for it and then he wanted me to delay sending it! I said to him I wasn't prepared to do this because I would have to wait longer for my money. He seemed totally oblivious to this new Ebay rule which now delays our payments! I cancelled his order and refunded him. I don't see why I should have to wait even longer for my money because he's on holiday. I don't think he understood. Can't do it now anymore I'm afraid.

*vyolla* · ‎25-02-2025

It always strikes me as odd why buyers don't bother to ask a seller before bidding/buying if it's okay to delay sending the item out, it's a little rude and presumptuous on their part I feel. The seller could be away the following week!

I'm not surprised that many buyers don't know that sellers don't receive payment until the item is delivered or (if under £10) feedback is left, if they don't sell on eBay there's no reason why they would.

missdollydaydream · ‎25-02-2025

I hope you selected "asked for a service I do not offer" as the reason for cancellation.

"Take deep breaths, it'll soon be gone"

eastern-lights · ‎25-02-2025

I understand that late shipping also receives a ding from Ebay. One or two won't hurt but do it regularly and it could affect your selling standard, as will the inevitable late delivery.

fribblecollectables · ‎25-02-2025

Ah, my favourite, "I've paid but don't post it for a week" message.

Always a pain trying to explain why this is an issue, especially if English isn't the buyers first language.

the-nutwood-collection · ‎25-02-2025

... if they don't sell on eBay there's no reason why they would.

That's the issue - the buyer is going on holiday, and they want to line up stuff that they need when they return. Quite reasonable - they're not going to sit there under a sunshade, timing their eBay orders for their return date. I receive orders from my website that say don't deliver before [x] date because I'm away, and it's not a problem.

With Etsy, I can move the delivery date so, again, it's not a problem, although it might be if I did it frequently, but I've never had any kickback from Etsy the few times I've needed to do it.

On eBay, there's no function to allow a delay at the buyer's request. The only thing the seller can do is mark it as despatched, and lay themselves open to an INR. As a business seller, payment isn't a problem to me, but it would be to a private seller.

It's yet another example of the eBay app designers not thinking through all the scenarios that can surround a sale and writing the tech spec to incorporate them. Bang-bang-shoot-'em-up development.

forestfeline62 · ‎25-02-2025

I have just had a buyer go mad at me because she was charged more than she offered ,I tried to explain that there was a buyers fee and she was adamant that ebay doesn't charge buyers a fee on second hand goods and that i would receive the full amount ,so i sent her a screenshot of the invoice but she still wasn't happy ,I even sent the item free postage for her but she said that was my fault . So this ebay buyers fee is causing alot of animosity .

wintersdawn1 · ‎25-02-2025

The price that sellers have to pay due to ebay's greed ☹️

eastern-lights · ‎25-02-2025

@forestfeline62 wrote:
I have just had a buyer go mad at me because she was charged more than she offered ,I tried to explain that there was a buyers fee and she was adamant that ebay doesn't charge buyers a fee on second hand goods and that i would receive the full amount ,so i sent her a screenshot of the invoice but she still wasn't happy ,I even sent the item free postage for her but she said that was my fault . So this ebay buyers fee is causing alot of animosity .

That's very odd, because I am sure I read on another thread that if a buyer makes an offer that is what they pay, and the amount the seller gets is reduced to cover the buyer's fee? ( I can't put my finger on the post as there are approximately 765 threads on the subject.)

To be clear, I'm not disputing that it happened.