New seller - items not showing up for sale?

[rubyrodan]

Hi, I'm pretty new to the site having just made an account last week, I put up my first items for sale last night but only my first has gone through and is actually being displayed, this happened almost instantly, but if I try to search for the rest of my listings I cannot find them, for reference there's 8 listings total and 7 have not showed up, I've looked over all the checks and there's nothing wrong with them in that regard, they're active but not showing up, is there anything I can do to fix this? Do I need to wait for my first item to sell - as this would be my first sale - before the rest appear? Family member was having no trouble with their established account, is it because I'm new that my items aren't showing up? Any help would be greatly appreciated, thank you!

[tressygirl · Accepted solution]

As a new seller it can take up to 48 hours for an item to appear in searches.

As long as you can see it in active listings, all is well, it's just a waiting game for it to appear in searches.

If you revise the item it will go to the back of the queue to be indexed, best not to revise.

[rubyrodan]

Alright, sounds good, I was just confused as to why my first item went live and showed up immediately while the rest did not, thanks for your help!

[ronfal-76]

Hi, I wonder if you could help me please as I listed an item for sale on eBay and it's not showing up on my account yet and it's been 3 weeks since I listed it. What can I do?

Thanks 

[tressygirl]

This can sometimes happen if you have not fully or correctly registered for eBay's Managed Payments.

All sellers have to do this to be able to list items for sale,  and to receive payouts from those sales.

You need to provide eBay with details of a bank account and have this account verified.  The usual method here, is for eBay to send 2 micro deposits into that nominated bank account for you to receive,  and confirm to eBay.

Once this is completed,  you will be able to list items for sale,  and receive payouts from those sales.

This will show you how to register for eBay's Managed Payments.

https://www.ebay.co.uk/help/help/selling/getting-paid/introducing-managed-payments-ebay?id=4795

If there is an issue with the registration contact eBay Customer Services,  who have full access to your account,  and can see where the issue lies and explain the steps you now need to take.

Contact them this way.

Scroll to the very bottom of the page on the link below you will be able to access eBay Customer Services  through the Contact Us link.

 https://www.ebay.co.uk/help/buying/search-tips/advanced-search?id=4049&query=1455&st=GENERAL_SEARCH

 Lines open between 8 a.m. and 10p.m. on weekdays,  and between 9.am. and 6 p.m. on weekends.

@ronfal-76 

[bittyboy101]

I'm a member of eBay since 2004 and they have recently started hiding/ghosting 90% of my listings... this has been going on for a couple of years now and has now become a standstill for me selling anything on eBay now 😞

I have the same problem - I have 60+ items listed and only about 10 of them are getting views, the rest are still on Zero views after a week of being listed...

It seems that the problem is that eBay are ***NOT INDEXING ALL MY LISTINGS*** 

This is probably what you are all experiencing too... 

eBay really need to fix this so that everyone gets a fair deal regarding VISIBILITY !

Without any visibility on eBay now... it is like selling in a pitch dark shop with no lights on so people cannot see what you are selling !!!!

[papermoney]

I gave up on e~bay some decades ago as I was quick enough to find out who and what they are all about.