I’m Selling a Motorcycle and buyers would like a video walk around to get a closer look. HELP!

[grayandlelly]

A few buyers have asked for a WhatsApp walkaround to get a better look at the bike. I understand that it is against eBay policy to have contact outside of the platform. I can't add additional video to my listing. Is there nothing I can do?

Thanks in advance,

Graham

[moldosgifts]

Can you add a video to the listing?

i can in my catagories

[*vyolla*]

You need to have set the listing up in the first place using the quick sell listing tool, which offers the video feature, in order to go back in and revise it to add one. So, if you go back into your listing can you see the Photos field located at the very top or does it start off with Title?

To be honest, the cheapest and best format to sell a vehicle on is an eBay Classified Ad. This also cuts out the time wasters and non-payers.

A Classified Ad costs £19.99 and there are no final value fees if you sell your item.

Your listing runs for 30 days, during which you can arrange for potential buyers to come and view your bike, you can then end the ad once paid. You can accept offers too (you don't accept the offer until the buyer has been to view first).

http://pages.ebay.co.uk/help/sell/classified.html

If you list in auction format or fixed price Buy It Now it will cost £14.99 for your listing, and that fee is payable even if your item doesn't sell or you end up with a non-payer, and if you sell your item, there are final value fees of 1% of the final transaction (min. £25, max. £45).

[pillarboxred]

Why can't you add a video to your listing? Is it because the file would be too large?

Make sure you use 24 photos and clearly show any issues of hard-to-see areas. A short video of a key area might be better than nothing.  

Contacting you over WhatsApp could be softening you up for a scam. ONLY ACCEPT PAYMENT OVER EBAY. Only message about this item over eBay. 

Make the listing "Collection Only".

The prospective buyers do not realise they are making themselves vulnerable. You could send them a video of a similar but even better bike, make the sale, and when they complained to eBay, all eBay could view and action was what you uploaded to eBay: the bike you sold was the bike in the pictures in the condition shown in the pictures and described in the listing. It could be hard for even the police to tell that the gleaming model in the WhatsApp was a different bike.

[plpmr]

eBay won't get involved in vehicle sales and payment should never be made or accepted through eBay checkout.

[*vyolla*]

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@pillarboxred wrote:

Contacting you over WhatsApp could be softening you up for a scam. ONLY ACCEPT PAYMENT OVER EBAY.

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You really shouldn't be telling sellers this, it's dangerous advice.

Sellers CAN'T accept payment for a vehicle via eBay (there is no way to pay for a vehicle via eBay checkout), and one of the biggest scams with payment for vehicles is the buyer saying that they've paid via eBay and sending a spoof payment email. 

Payment for vehicles should be cash on collection or online bank transfer on collection, they're the only two safe payment methods that can't be reversed. 

[grayandlelly]

Dear Pillarboxred.

Thank you for this advice. I am maintaining all contact via the eBay platform. To show the buyer a more detailed video of the bike, I have uploaded it to Dropbox and sent the link via an eBay message to the prospective buyer.

I hope this will be satisfactory.

Kind regards,

Graham
Sent from my iPhone

[grayandlelly]

Great advice. Thank you for your response.

Graham
Sent from my iPhone

[grayandlelly]

Thank you.
It’s the first time selling a vehicle on eBay. It’s all a bit different !!

Graham
Sent from my iPhone

[grayandlelly]

It starts off with photos and videos..

Graham
Sent from my iPhone

[*vyolla*]

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@grayandlelly wrote:
It starts off with photos and videos..

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Are there any open offers on it at the moment? 

That would prevent you from revising your listing to add a video.