Attempted bids from Countries I Do Not Ship To

[eastern-lights]

When someone from a country that I do not ship to attempts to enter a bid, what do they see when they cannot enter that bid? How do they know why they cannot bid?

I ask because when I look at my Buyer Requirements Activity Log I can see people who have tried ten or twenty times in the space of a few minutes to enter a bid. Why do they continue after the first couple of failures? Whilst it does not really directly affect me, it occurs to me that they must be getting very upset.

I did wonder if it is a language thing, but I’ve seen this from bidders in the USA so perhaps not.

Why does Ebay even show them auctions they can’t bid in?

[dancewithadingo]

Good Afternoon EL

The reason that they make so many attempts at bdding is that they feel there is a glitch in the system and they are hoping that it clears and allows their bid.  

Overseas prospective buyers in 'the know' realising that a seller restricts sales to the UK use a shipping agent to buy and receive their item. 

Hope that this helps.

[the-nutwood-collection]

There used to be a flag in the Site Preferences that could be set to hide listings from buyers in countries that the seller doesn't send to.

I can't find it now.  Does anyone know if it's been removed?  There used to be a lot more options in Site Preferences, then it got 'improved' and they don't seem to be there any more.  They were useful options.  I guess that's why they've disappeared.  

[the-nutwood-collection]

Thanks to a response given by *vyolla* on another post, the ability to block buyers that reside in a location that you don't ship to can be found at https://offer.ebay.co.uk/ws/eBayISAPI.dll?BuyerBlockPreferences

I didn't think to look there.

[eastern-lights]

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@the-nutwood-collection wrote:

Thanks to a response given by *vyolla* on another post, the ability to block buyers that reside in a location that you don't ship to can be found at https://offer.ebay.co.uk/ws/eBayISAPI.dll?BuyerBlockPreferences

I didn't think to look there.

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Yes, I have that set, and it does stop them from bidding. But it doesn't stop them from attempting to bid. Again and again and again. If there ever was a setting that stopped people in countries I don't ship to from seeing my listings, I'd love to get it back!

This isn't really a problem for me, but I worry (a little) at the mental picture I get of frustrated Ebayers bashing the bid button twenty times harder and harder before throwing their laptop at the wall. 😔

[lucy_farmer]

Does anybody know where the 'buyer requirements activity log' is to be found? I have found it in the past but have been searching around for it recently and can't find it anywhere (I'm on a private sellers account , which *may* be differently structured to a business account....?)

[*vyolla*]

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@lucy_farmer wrote:

Does anybody know where the 'buyer requirements activity log' is to be found? I have found it in the past but have been searching around for it recently and can't find it anywhere (I'm on a private sellers account , which *may* be differently structured to a business account....?)

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It's here:

https://www.ebay.co.uk/bmgt/blockedbuyeractivities

[lucy_farmer]

Ah ha ... thank you Vyolla!

[*vyolla*]

You're very welcome. 🙂

[rjwilmsi]

The eBay system is doing its job if these buyers are prevented from making bids. After clicking submit on a bid, they will see a generic error message along the lines of the "you can't bid on this item due to seller's settings". I don't think there is specific reference to the problem being about their location.

I don't know what items you sell, it might be genuine buyers who are disappointed that they can't bid on your items. But I suspect it will be more shady cases where you don't need to feel sorry for them.