To edit or create policy use a web browser

[steptoesdaughter2013]

Please can some one help me

i am a private seller

i can list an item until I get to postage. I get no options just    To edit or create policy use a web browser

i am no expert but have looked at my settings and just don’t know what to do

I can no longer list items because of this

simple answers only please

[ile136yz]

Hi,

Have you chosen which Courier you want to use for your item/s being sent by Simple delivery.

If not, go to the Postage Preference section and select Royal Mail or another courier, or both.

Then go back to listing your item/s.

You press Simple Delivery postage and eBay will give a price for small parcel or if large letter over 100g.

All the best.

[steptoesdaughter2013]

I have selected Royal Mail but still get this

Sent from Outlook for iOS<>

[sml192]

It sounds as though you have one or more Business Postage Policies set up.  You can see and edit your Policies here:

https://www.ebay.co.uk/bp/manage?profileType=SHIPPING&sortType=-listingCount&_pgn=1&limit=25

When creating a listing you need to ensure that you have entered a price for your item and selected the package size in order to bring up the relevant postage options (Simple Delivery/Custom Postage).  If only Simple Delivery is available then it will automatically override your Postage Policy.  If Custom Postage is available then selecting that will use the selected Postage Policy.

[marco@ebay]

Hi steptoesdaughter2013, thanks for your post.

Just to add to the above, you can try this other link here, to see if you can edit/update your policies. If you still get the same error after trying all the above, please take a screenshot of the error in question you get, and I'll take a further look for you (I realize that you tried to upload a screenshot already, but it looks like it wasn't attached to your message).