This is the reply I got from customer services
Hello Eileen,
Thank you for contacting eBay Customer Service. My name is Bhoomika, and I will be supporting you today.
Eileen, I can certainly understand your point here, as you wish to get custom postage.
Yes, a change like this would make me feel the same way you are feeling while sharing your understanding and feelings for the postage changes however this change was made to make sure our sellers have better security regarding shipping and their dedicated funds being released on time for our sellers.
I would feel that the lack of options is taking away the choice for the seller, which you and a number of sellers believe is wrong however, please know that this change was made after taking in quite a number of complaints from our private sellers.
Ebay is comprised mostly of private sellers and as per that please know shipping their items using their preferred service from numerous carriers have caused quite a lot of item lost or damaged in transit cases. As per this, eBay had taken this much necessary decision of managing postage itself for our private sellers.
With that being said, I have documented all of your feedback and sentiments and will ensure to highlight this for future improvements. Thank you for taking the time to contact eBay customer service, have a wonderful day.
Kind regards,
Bhoomika S.
eBay Customer Service
