Free delivery label for Authenticity Guarantee

Hi,

Sold a pair of trainers today, when listing the only delivery option was with the new Authenticity Guarantee.

I've tried to print the label but it just gives an error "Something went wrong and we were not able to generate the label."

Contacted ebay online chat but all they did was forward my problem to another department and told to wait 48-72 hours for a reply.

Is anyone else having the same issue or is this just me?

 

 

Thanks

 

 

Message 1 of 3
See Most Recent
2 REPLIES 2

Free delivery label for Authenticity Guarantee

Hi rs200f40, thanks for your post.

 

Is this still happening to you? If so, could you please confirm the item number, so I can take a look for you?

 

Thank you,

Marco

Did you find your solution? Help other members by marking your problem as solved. Simply click on "Accept as solution" for the answer that helped you.
eBay
Message 2 of 3
See Most Recent

Free delivery label for Authenticity Guarantee

Hi,

Got an email today from support,  it was a ebay bug and has now been fixed.

Message 3 of 3
See Most Recent
Got Postage related questions? Start here: