Dear Seller,
We are aware of severe delays for orders arriving in Italy for processing due to IT challenges at customs.
We are monitoring the situation closely and to mitigate any delays that may arise, time has been added to the delivery estimates we display to buyers until the situation improves.
Meanwhile, remember to upload tracking numbers to your transactions to allow your buyers to see where their item is. By doing this, you’ll also be better protected in the event of delays or if a buyer opens an Item not received case.
As always, thank you for selling on eBay.
Your eBay Team
