If you have opened a return case through Ebay, and the seller does not send a suitable return label, you must contact Ebay Customer Services and explain the issue.
Use the link below to get a callback - after 9am today.
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid
"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)