return from authenticators

[jo_738027]

hi , so the buyer said no and the item is now being return from authenticators  but i think its my old address , when i sent item to them , ive updated my new address on here will the authenticators  have it to send my item back to me or how do i get hold of them please

[papso22]

You can't get hold of the authenticator.

I don't know how they obtain your return address, they may use the old one.

This shows why it's so important to keep all your addresses up to date.