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regarding member requesting to pick up item from me

A member has contacted me through eBay message system, they have asked if I have a pick up address so that they can pick up themself. I have answered them that they must still purchase through eBay then I will contact them. My question is I am assuming that when they get here they are going to ask for some money back as I was paying the postage myself so they may say I am saving on the postage, now I don't have a problem with that but what is the eBay protocol, further, how do I cover myself in case they pay on eBay, then pick up the item but claim I didn't give them the item   . Thank you for any assistance       .             

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Re: regarding member requesting to pick up item from me

You have collection as an option on your listings so if they choose that the postage won't be relevant.

 

And see "Proof of collection" on here:
https://www.ebay.co.uk/help/selling/posting-items/setting-postage-options/local-collection?id=4181

 

 

 

 

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Re: regarding member requesting to pick up item from me

Thankyou, more helpful that the actual agent for ebay, I think they were answering a different question 

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