"collection missed" - Yodel failed to drop at collection-point and seller is leaving the country

So, I bought a thing, and selected to Collect it from a nearby collection point.

Tracking now says that Yodel failed to collect it, they are returning it to sender and I should contact the sender.

 

immyth_0-1742740952503.png

immyth_1-1742740980095.png

 

This was just going to my local Argos so I could collect it. Two other items got there just fine.

 

Seller says they're leaving the country on this week, so they might not even be there when it's returned.

 

Seller says _I_ need to contact eBay customer services (is that even possible?) and that they can't take responsibility... so I'm not hopeful. (The last time I didn't receive a thing - postie delivered to an address I was not at and signed for it himself - eBay did nothing about it)

 

What do I do?

Message 1 of 3
See Most Recent
2 REPLIES 2

"collection missed" - Yodel failed to drop at collection-point and seller is leaving the country

"Delivery attempted customer moved" - I just noticed on the tracking it says this. (on Yodel, but not on ebay) Argos is definitely still there!

Message 2 of 3
See Most Recent

"collection missed" - Yodel failed to drop at collection-point and seller is leaving the country

Just had the most infuriating web chat with yodel about this. They won't even acknowledge there's a problem

Message 3 of 3
See Most Recent