private seller

[deanmrd]

If I buy a product like a motherboard that is listed as open but unused and I get it a bench test it and it dont work. do I have the rights to a full refund as not fit for perpose? 

Thanks

DeanO

[red_magpie]

If it proves to be fauly within 30 days of delivery you can use eBay's money back guarantee, see:

Returning an item for a refund: https://www.ebay.co.uk/help/buying/returns-refunds/return-item-refund?id=4041

EBay's money back guarantee: https://pages.ebay.co.uk/ebay-money-back-guarantee/

[deanmrd]

I also seen on the consumer right that private sellers don't have too issue refund on item even if not fit for perpose 

"Therefore goods sold by business sellers must not be inherently faulty at the time of sale, must match any description given to them and, allowing for factors like price, they must be fit for their purpose, defect free, safe and durable.

Where the seller is a private individual, the goods must be "as described". The goods are not legally required to be of "satisfactory quality" or "fit for purpose"."

The above can be found here :https://pages.ebay.co.uk/safetycentre/rights.html

This is what I am worryed about 

Thanks 

DeanO

[**peaseblossom**]

If you open a return within 30 days with the reason "not as described" you will get a refund.

[deanmrd]

Even if seller says no returns?

Thanks

DeanO

[**peaseblossom** · Accepted solution]

Yes,  "no returns" can only ever apply to "change of mind" returns,  not when the item is not described correctly, for whatever reason.   Even private sellers have to give refunds then.

[red_magpie]

Where the seller is a private individual, the goods must be "as described". The goods are not legally required to be of "satisfactory quality" or "fit for purpose"."

You are trying to over-think this.

eBay's money back guarantee is separate from and in addition to you  legal rights. Legal rights are often meaningless or unenforceable on eBay anyway, even when they apply.

eBay's money back guarantee gives very good protection - too good, many sellers would say,. EBay takes the buyer's word without ever seeing the item that it does not match the description, and is consequently widely abused.

But don't forget the 30 day time limit. From day 31 eBay will have no interest, whatever happens.