posting

Hi hope you can help just sold a heavy item item has been paid for and they are going to pick up from me no problem with that but all the details from eBay are as if I was posting it when will eBay release my funds thanks

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posting

The Fox Frontier XD ?

 

You had a Postage and a Collection option on your listing.  Did the buyer select postage?  Then,  they will not receive that all important collection code.

 

Without this you have no proof of collection and your payout will be held for 14 days.

 

If there's still time,  best way forward would be to cancel the item, citing Buyer Requests to Cancel,   which refunds the buyer and to relist it again as a Collection Item only,  for the buyer to buy again from your eBay listing.

 

Let the buyer know what you are doing but be very,  very clear in your messages why you are delisting,  that is, it's to relist for the buyer to buy from your listing,   that this is Not an off eBay sale.

 

Buyer then buys and pays through eBay checkout,  cash is no longer allowed for a collection item, and here the buyer receives that important collection code.  You scan this code or enter the numbers manually to the left of Confirm Collection,  this shows the item was collected , and will release your payout sooner.

 

@stephen108714 

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