item is not arrived

[mehrxdad]

hi I hope you’re well I want to know can you check my post I open the request for money back because the tracking number was fake you can check in my account as well please do refund my money because I’m waiting more than one week now

[tressygirl]

I'm afraid w cannot check your account and cases opened,  as we are members like yourself with no access to your account.

However,  if you have opened a case a week ago and have no reply,  no eBay message that a refund is being processed,  then go to the case details,  and escalate it,  ask eBay to step in, and they'll force the refund.

@mehrxdad