help please

[thecatiobuilders]

it is not valadating my bank account?, i tried to chance the bank account for payouts and now it wont validate any of my accounts?

[fargvs]

Business seller and it appears that your Selling account setup is incomplete --- update your Private eBay Selling account (using a PC/Laptop is best)   including  setting  UK based current Banking account details for Managed Payments using/clicking on these links >

https://www.ebay.co.uk/help/selling/getting-paid/registering-seller?id=4792#section3

https://www.ebay.co.uk/help/account/changing-account-settings/changing-account-settings?id=4193

https://www.ebay.co.uk/help/help/selling/getting-paid/introducing-managed-payments-ebay?id=4795

https://www.ebay.co.uk/help/selling/getting-paid/getting-paid-items-youve-sold?id=4814&st=3&pos=1&qu...

[thecatiobuilders]

i have followed all links, it is simply just not accepting any of the bank account that im trying 1 of them we already used previously and it worked, now it just says we cannot verify bank account on every1 we try.

[tressygirl]

Contact eBay Customer Services today,  but do so only very first thing when the lines open for ' live agents' at 8 a.m. as there's more chance of Dublin answering,  and more chance of an understanding of UK bank accounts.

This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

Lines open for ' live agents' 8 a.m. - 10 p.m. on weekdays

9 a.m. - 6 p.m. on weekends.

Automated agents will be available on chat outside of the above hours.

As said,  I recommend contacting CS first thing in the morning as there's more chance of Dublin answering.

@thecatiobuilders 

[thecatiobuilders]

thankyou so much tressygirl, i am going to try this at dead on 8.00.

will post the outcome straight after.

much appreciated

[tressygirl]

Excellent,  and yes do come back and tell us hopefully, a favourable outcome. 🤗

@thecatiobuilders 

[thecatiobuilders]

so having just spoken to a lady via phone call, they have asked us to upload a bank statement wich we have done. they then said leave it for 7 working days!! and ring them in 48 hours to see if any progress......

ebay is soooooo long 😞

[john1297576]

Good luck with ebay, why it should take 7 days I do not know.

You are no doubt aware that Bank Account must match with your name registered with ebay.  It is probably unlikely but bank account details consist of 6 digit sort code and 8 digit account number. Have you by mistake used letter O instead of a number 0 in the details, as this would not be recognised by idiot computers.

[thecatiobuilders]

hi john, 

yes all details are correct and for some reason theyve now messaged to say unable to verify yet again !!!! even though theyve taken 1p out of the propsed account

[fargvs]

You are listing New handmade garden items using a Private account --- perhaps registering correctly as a Business seller would ease the restriction ?.

https://www.ebay.co.uk/help/selling/getting-paid/registering-seller?id=4792#section3