guest check out item not deliveered

So how hard can it be?   item not sent/delivered/recvd, but Ebay, and the seller are not answering.

Its so hard to find out how to get my money back.  No one is listening to me.

How do i get Ebay to investigate?

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guest check out item not deliveered

fargvs
Experienced Mentor

A Guest purchase when not completely signed in will not show in your eBay summary --- > 

Find the email  Guest order Transaction number details in the link below --- Case options within 30 days from sale are there > 

https://www.ebay.co.uk/help/buying/returns-items-not-received-refunds-buyers/returning-item/returnin...

https://pages.ebay.co.uk/ebay-money-back-guarantee/

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