eBay blocking messages

[allisoncarl]

I am in negotiations with a seller regarding some light bulbs that I purchased approx 18 months ago. The items are still under 2 year warranty and the seller has offered to replace them. However, they are saying that as the order is older than 6 months, they don't have my address. I've been trying to send it to them on the message thread but eBay is blocking all attempts, even photos and screenshots of my address. How is it possible to send the seller my address so that they can send out a replacement????? 

[tressygirl]

eBay are blocking your messages as the refund falls outside their 30 day MBG and they do not get involved in guarantees outside that period.

However,  it sounds like you purchased this from a UK business?  If so,   find the item in your Purchase History.  On that page go far right to See Orders from.  Select the date of purchase find the item, scroll down the listing you should have the business seller's address and contact details.

@allisoncarl