contact a seller to complain.

[miles2012miles]

I purchased scholl good quality nail scissors on 18th September. They have had little use. But today they broke and are now not usable. I tried to contact seller but a message says he can’t be contacted.

It’s April 20th today. I would have expected this item to have lasted for years. Is there a time limit set to contact the seller on eBay?

[**peaseblossom**]

No limit to contact but they are unlikely to do anything.   eBay only allow 30 days for claims and most sellers stick with that.

[jckl1957]

If you bought from a UK business seller, their registered business address should be on their listings.

You can write them a letter outlining your complaint and explaining what you expect them to do.

[miles2012miles]

Thank you for your help. It is the first complaint I have had on eBay where I can’t contact this seller. I don’t give up easily so will persist for now.
Regards
Sent from my iPad

[miles2012miles]

Thank you. That’s a great idea. I will drop them a note.
Kind regards.
Sent from my iPad