buyer protection.

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22-03-2025 7:47 PM
a buyer bought 2 toy cars of me for £1.99each [£3.99 pp] [i didnt have one car anymore so i refunded the £1.99 .but he said he didnt get all the money he paid ,[my sellers listing stated £1.99 refund.]of which i think he wants the buyer protection money from ebay as he feels hes not been protected hes opened up a case stating i owe him 57p .so if the 75pfee and the %4 is paid back HOW ? do i own him cash .
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buyer protection.
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22-03-2025 9:40 PM
If you refunded via a cancellation the buyer should have got the fee back as well.
https://www.ebay.co.uk/help/buying/paying-items/buyer-protection-fee?id=5594
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