14-05-2025 9:48 PM
Why am I being charged for delivery when the buyer has already paid makes no sense saying they are taking fees from my balance but I thought the buyer already pays for that because when I checked it just says labels 1 so I haven't purchased no extra labels so why am I getting charged as well as the buyer
14-05-2025 9:52 PM
You have all the details, but usually buyer pays purchase price and postage to you, you then buy the postage, but you can see all this I can’t.
14-05-2025 9:55 PM
So if the postage is £2.70 the buyer pays that and I have to buy the label for that price too
14-05-2025 9:59 PM
So it's basically 14.20 £2.70 is postage so - 2.70 so I get 11.50 but I'm being charged another 2.70 for the label?
15-05-2025 6:45 AM - edited 15-05-2025 6:47 AM
You don't seem to be using Simple Delivery so the buyer pays you the postage, via eBay, and you buy the postage, possibly via ebay.
You don't get charged twice.
15-05-2025 6:48 AM
This will show you the breakdown of your transactions which we cannot see as we have no access to your account.
https://www.ebay.co.uk/sh/fin/transactions
15-05-2025 8:54 AM - edited 15-05-2025 9:01 AM
Looks like I am though because when I look a my order says I only receive the money from the item and not the postage too
Says 14.20 but - 2.70 for delivery so I'm no receiving the delivery money back that I'm being charged for so I haven't received 11.50 only 92p as they've charged me for other shipping too
15-05-2025 8:59 AM
i should be receiving the 11.50 is that no correct though but I'm being charged postage I didn't receive 11.50 I got charged for postage on other orders too so I only received 92p