Watch has 2 year warranty

[johnny5andrews]

Can someone advise on the below. I purchased a Hugo boss watch off a seller in July 2024 but has a 2 year guarantee as advertised by them and still is advertised by other sellers. It's was a Hugo boss velocity with white strap. It has a fault we're seconds ha d is stopping the starting. Seller hasn't got back to me and they have no feedback in last 12 months so maybe not on Ebay anymore. There were a business seller. Any help is appreciated. 

[jckl1957]

There is nothing you can do through Ebay.

Use google to investigate the seller - do they have a presence outside of Ebay?  If you can find a phone number or address, contact the seller.

If you have any paperwork such as a receipt, you may be able to get some help or advice from the maker.