Vinyl record arrived damaged but seller wont respond?

[ciaoflyer]

I purchased a Vinyl record and it was described as mint, parcel arrived very quickly.  However, the seller decided it was ok to ship in a supermarket carrier bag which was not a very clever idea.  It has arrived damaged, outer packaging is bent and creased.  I have messaged the seller about this but they will not respond.  What are my options here?  I would like to keep it so probably going to take the hit.  What are my options with feedback?  Many thanks!

[tressygirl]

Your seller will not respond so looks likely they are not willing to offer a partial refund which is entirely their choice, if you wish to keep the item.  They have to accept the item back and refund you fully if you wish a full refund.

Feedback here is your choice, it hasn't been a perfect transaction as the item has arrived damaged,  but you say you are willing to keep the item, so in my humble opinion , this doesn't warrant a negative feedback.

Feedback is not mandatory you do not have to leave any.

@ciaoflyer 

[ciaoflyer]

Thanks for this

[ciaoflyer]

I should of been more careful.  Seller has recently set up this profile and has 0 feedback.  However, record itself survived the trip so this is why I want to keep.  Its a shame that I cannot leave feedback without risking my own 100%.

[*guinevere*]

You can leave whatever feedback you want and it will not affect your own feedback.

Seller cannot leave you a negative feedback as buyers cannot receive negatives. 

Ans your seller can't leave you a negative comment on a green dot either. If they do this to you, you can ask ebay to remove it and they will get a black mark.

[ciaoflyer]

Many thanks, I did not realise this!

[redwick1]

If the record survived the journey and arrived undamaged and good enough for you to want to keep it then they have done their part.

A shame they did not package it better but it did survive.

If they are new to selling then they will soon learn items need to be packaged well.

Perhaps a quiet note to the seller to help them rather than a neg.

If it was not as described then you are covered by the ebay money back guarantee

That is your choice