21-07-2025 6:07 PM
Hello All, I've bought a used spare part for my motorbike valued at just over £60. Ebay has charged me VAT. The seller and I are both in the UK as is the item . They also added a Buyer Protection fee! How do I raise a request with EBay to get the VaT and customer protection fee back?
Thanks in advance
21-07-2025 6:43 PM
How much was the VAT?
21-07-2025 6:51 PM
Are you sure that the VAT isn't the postage element? The other issue could be depending on the amount is the seller's account registered in the UK, if not then it could be why you are seeing vat at 20% eg at £12 on the £60.
22-07-2025 8:54 AM
22-07-2025 9:05 AM
If the seller has any overseas links, e.g first registered on ebay.com, then VAT can end up being charged incorrectly.
You will need to take this up with ebay CS.
22-07-2025 9:47 AM
22-07-2025 10:47 AM
@timd5437 wrote:
Many thanks for your reply. I have (eventually) found the email address for CS and have approached them
Thanks again
Tim
You are unlikely to receive a reply to a CS email --- best contact method is to request a Callback here >
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid
and for information >
Even if the item is located within the UK; if either the UK located Buyer/Seller is using/or has an account that was originally registered outside the UK , then Import VAT and any other duty is charged.