Unclaimed Item

[worldcupwill]

I sold and sent an item over a month ago.

An attempt to deliver was made and then taken to a collection office.

As it wasn't collected by the buyer for several weeks, it has now been returned to me.

I have had no response from the buyer since I sent it.

How long do I wait before relisting the item?

[*vyolla*]

I wouldn't list it without first refunding the buyer. You have 90 days within which you can refund your buyer via eBay.

[worldcupwill]

Thanks 👍🏻

[john1297576]

To refund you will have to cancel the sale, best to use reason problem with address.

[*vyolla*]

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@john1297576 wrote:

To refund you will have to cancel the sale, best to use reason problem with address.

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They won't be able to cancel it now, after 30 days, but can simply make a refund.